Delivery Policy

At Genzi,

We are committed to providing a seamless shopping experience through our efficient delivery policy. Once your order is placed, our products are dispatched directly from our factory within a timeframe of 10 to 14 days. We collaborate with trusted delivery partners, Evri and Royal Mail, to ensure your items reach you safely and promptly. Upon clearing customs, you will receive a tracking number, allowing you to monitor your shipment’s progress. We appreciate your understanding and patience during the delivery process, as we strive to deliver the highest quality service.

Should you have any questions or concerns, please do not hesitate to reach out to our customer service team. Thank you for choosing Genzi!